PRIVACY POLICY

Website: www.sdbmediapro.in
Effective Date: 5 September 2026
Last Updated: 3 September 2026

SDB Media Pro (“SDB Media Pro”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit an inquiry, book a consultation, purchase a service, or enroll in an online training course.

SDB Media Pro is an individual/MSME-registered online digital marketing service and training provider based in Kolkata, West Bengal, India.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, how we protect it, and the choices available to you.

By using SDBMediaPro.in, submitting an inquiry, contacting us through email, phone or WhatsApp, booking a consultation, or registering for our services or courses, you acknowledge this Privacy Policy.

1. About SDB Media Pro

SDB Media Pro provides online professional and educational services, including:

Digital Marketing Services
Social Media Marketing
Performance Marketing
Email Marketing
WhatsApp Marketing
Lead Generation
Digital Marketing Strategy
One-to-One Consultation
Discovery Calls
Strategy Guidance Calls
Paid Consultancy
Free Initial Consultancy/Discovery Calls
Online Digital Marketing Courses
Online Training Programs
Online Workshops
Digital Marketing Education and Guidance

Our services are primarily delivered online through digital communication and internet-based platforms.

2. Information We May Collect

When you interact with SDB Media Pro, we may collect information that you voluntarily provide to us.

This may include:

Personal and Contact Information

Name
Email address
Mobile number
WhatsApp number
Location/city
Business or professional information, where voluntarily provided

Inquiry Information

When you contact us or submit a form, we may collect:

Service or course you are interested in
Your inquiry or requirements
Business information voluntarily provided by you
Consultation requirements
Training requirements
Preferred communication details
Other information you voluntarily provide in your message

Course and Consultation Information

If you enroll in a course or book a consultation, we may collect information reasonably necessary to provide the service, such as:

Registration information
Course selected
Consultation booking information
Attendance or participation information
Communication relating to the course or consultation

We do not intentionally request sensitive personal information unless it is genuinely necessary for a specific service and permitted by applicable law.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics services, security tools, or other technologies.

This may include:

IP address
Browser type
Device type
Operating system
Approximate location information
Website pages visited
Date and time of visits
Referring website
Basic website usage information
Technical and security logs

Such information may be used to operate, secure, maintain, analyse, and improve the website.

4. How We Use Your Information

We may use the information we collect for legitimate and relevant business purposes, including:

Responding to inquiries
Contacting customers, clients, students, and prospective customers
Providing requested information
Providing digital marketing services
Providing consultancy and strategy guidance
Scheduling consultations and discovery calls
Processing course registrations
Delivering online training
Providing course-related communication
Providing customer or student support
Sending service-related notifications
Managing appointments and bookings
Improving our website and services
Understanding customer requirements
Maintaining business and transaction records
Preventing fraud, misuse, and unauthorized activity
Maintaining website and information security
Complying with applicable legal and regulatory requirements

We will not knowingly use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

5. WhatsApp, Phone and Email Communication

If you contact SDB Media Pro through WhatsApp, telephone, email, website forms, or other communication channels, we may use the contact information you provide to respond to your inquiry.

For example, if you voluntarily provide your WhatsApp number and request information about a course, service, consultancy, or appointment, we may contact you through WhatsApp for that purpose.

You may request that we stop non-essential promotional communication at any time.

Communication through WhatsApp, Gmail, telecommunications providers, or other third-party platforms may also be subject to those providers' own privacy policies and terms.

6. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds recognized under applicable law, including:

Your consent
Your request for information or services
Performance or preparation of a contract or service arrangement
Compliance with legal obligations
Legitimate business purposes where permitted by applicable law
Prevention of fraud, misuse, or security threats

Under India's Digital Personal Data Protection framework, personal data processing is regulated according to the applicable provisions and lawful purposes. The DPDP Act defines personal data and processing broadly and establishes obligations concerning digital personal data.

7. Consent

Where consent is required, we may request your consent before processing personal information for the relevant purpose.

You may withdraw consent where the applicable law provides such a right.

Withdrawal of consent does not necessarily affect processing that was lawfully carried out before withdrawal.

If you withdraw consent, certain services or communications may no longer be available where that information is necessary to provide the requested service.

8. Marketing and Promotional Communication

Where permitted by law and where appropriate consent or another lawful basis exists, we may use your contact information to communicate information about:

Digital marketing services
Courses
Training programs
Workshops
Consultancy
New services
Educational content
Relevant offers or updates

You can request to stop receiving promotional communication by contacting us.

Service-related communications that are necessary to provide a course, consultation, booking, payment confirmation, or other requested service may continue where legally permitted and necessary.

9. Sharing of Personal Information

SDB Media Pro does not sell your personal information as a business practice.

We may share limited personal information where reasonably necessary with:

Website hosting providers
Email service providers
Communication platforms
WhatsApp or messaging platforms
Online meeting platforms
Payment processors
Website analytics providers
Technology and security service providers
Professional service providers
Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information according to their own terms and privacy policies.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

10. Payment Information

Where payment is made for a course, consultancy, or service through a third-party payment gateway or financial service provider, payment information may be processed directly by the relevant payment provider.

SDB Media Pro does not intend to store complete debit-card, credit-card, CVV, banking passwords, UPI PINs, or similar confidential payment credentials on its website.

Payment providers may have their own privacy policies and security procedures.

11. Cookies and Similar Technologies

SDBMediaPro.in may use cookies and similar technologies to:

Operate the website
Maintain website functionality
Understand website usage
Improve user experience
Monitor website performance
Support security
Analyse traffic and website performance

Where required by applicable law, visitors may be provided with appropriate cookie choices or consent mechanisms.

You may also be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

12. Analytics and Website Performance

We may use analytics or similar technologies to understand how visitors use our website.

This may help us understand:

Which pages receive visits
General website traffic
User interaction
Website performance
Technical problems
General audience trends

Analytics information may be processed by third-party providers according to their applicable policies.

13. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no internet transmission, website, electronic storage system, or digital communication method can be guaranteed to be completely secure.

You should therefore avoid sending passwords, payment PINs, highly confidential financial information, or other unnecessary sensitive information through website inquiry forms, email, WhatsApp, or ordinary online communication.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing requested services
Managing course and consultation records
Maintaining business records
Handling payments and transactions
Resolving disputes
Maintaining security
Meeting legal, tax, accounting, or regulatory requirements

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and business-record retention requirements.

15. Your Privacy Rights

Depending on the applicable law and your circumstances, you may have rights concerning your personal information, which may include:

Requesting information about personal data held about you
Requesting correction of inaccurate information
Requesting deletion or erasure where legally applicable
Withdrawing consent where consent is the legal basis
Requesting information regarding processing
Raising a privacy-related complaint or grievance
Requesting cessation of certain promotional communications

Requests will be handled subject to applicable law, identity verification where reasonably necessary, and legitimate legal or business requirements.

16. Children and Minors

Our services and website are primarily intended for general users, students, professionals, businesses, entrepreneurs, and other individuals seeking digital marketing education or services.

Where applicable law requires parental or guardian consent for processing a child's personal data, we will follow the applicable requirements.

We do not knowingly seek unnecessary personal information from children.

17. International Data Processing

Because online services may use global technology, hosting, communication, analytics, payment, or software providers, personal information may potentially be processed or stored outside India by such providers.

Where applicable, such processing will be subject to the relevant provider's safeguards and applicable data-protection requirements.

Where the General Data Protection Regulation (GDPR) applies to a particular individual or processing activity, SDB Media Pro will seek to comply with the applicable GDPR requirements.

The GDPR establishes principles including lawful and transparent processing, purpose limitation, data minimization, accuracy, storage limitation, and security.

18. GDPR Rights Where Applicable

If the GDPR applies to your personal data processing, you may have rights including, subject to applicable conditions:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Rights relating to automated decision-making where applicable
Right to withdraw consent where consent is the applicable legal basis

You may contact SDB Media Pro regarding a privacy request using the contact details below.

19. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, payment services, advertising platforms, learning platforms, or other online services.

SDB Media Pro does not control the privacy practices of third-party websites.

When you leave our website or use a third-party service, we recommend reviewing that provider's privacy policy.

20. Social Media and WhatsApp

SDB Media Pro may use social media and communication platforms for customer communication, marketing, educational content, inquiries, and service delivery.

Interactions with third-party platforms are also governed by the privacy policies and terms of those platforms.

Please avoid publicly posting personal, financial, confidential, or sensitive information.

21. Data Breach and Security Incidents

If a personal data breach occurs that is subject to applicable legal notification requirements, SDB Media Pro will take reasonable steps to investigate, contain, mitigate, and respond to the incident and provide notifications where required by applicable law.

The Digital Personal Data Protection framework contains provisions concerning personal data breaches and related obligations.

22. Accuracy of Information

We rely on the information you provide to us.

You are responsible for providing accurate and up-to-date information when submitting an inquiry, registering for a course, booking a consultation, or requesting a service.

If your information changes, you may contact us to request an appropriate update.

23. Changes to This Privacy Policy

SDB Media Pro may update this Privacy Policy from time to time to reflect changes in:

Our services
Website functionality
Technology
Legal requirements
Data-protection requirements
Business practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

24. Applicable Laws

This Privacy Policy is intended to operate in accordance with applicable laws of India, including relevant provisions of:

Digital Personal Data Protection Act, 2023
Applicable Digital Personal Data Protection Rules and notifications
Information Technology Act, 2000
Applicable rules and regulations concerning electronic communications and digital services
Applicable consumer-protection laws
Other applicable Indian laws and regulations

The Information Technology Act, 2000 provides the statutory framework for electronic records and electronic communication/e-commerce-related matters in India.

Where applicable, additional data-protection laws such as the GDPR may apply based on the nature and location of the individual and the relevant processing activity.

The Government of India notified the Digital Personal Data Protection Rules, 2025 and published an implementation timeline in November 2025; therefore, this policy should be reviewed periodically as the relevant provisions come into force.

25. Contact Us

If you have a question, request, complaint, or concern regarding this Privacy Policy or the handling of your personal information, you may contact SDB Media Pro through:

SDB Media Pro
Individual / MSME-Registered Online Service Provider
Mokundopur, South Kolkata
Kolkata, West Bengal – 700099
India

Email: info.SDB.agency@gmail.com

Phone / WhatsApp: [INSERT CORRECT 10-DIGIT MOBILE NUMBER]

Website: SDBMediaPro.in

You may contact us regarding:

Privacy questions
Personal-data requests
Correction requests
Data deletion requests where applicable
Marketing communication preferences
Course inquiries
Consultancy inquiries
Service-related concerns
Privacy complaints

We will review and respond to legitimate privacy requests in accordance with applicable law.

26. Acceptance

By using www.sdbmediapro.in, submitting your information through our website, contacting us through email or WhatsApp, booking a consultation, purchasing a service, or enrolling in an online course, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: 3 September 2026