Terms and Conditions

Effective Date: 05 September 2026
Last Updated: 03 September 2026

Welcome to SDB Media Pro.

SDB Media Pro is an individual/MSME-registered online service and digital marketing training provider based in Kolkata, West Bengal, India. The services offered through this website are primarily provided online through digital communication, online meeting platforms, messaging applications, email, websites, and other internet-based platforms.

By accessing this website, submitting an inquiry, booking a consultation, enrolling in a course, purchasing a service, or otherwise using any service provided through SDB Media Pro, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use the website or purchase or access our services.

1. Nature of Services

SDB Media Pro provides online professional and educational services, which may include:

Digital Marketing Services
Social Media Marketing
Performance Marketing
Lead Generation
Email Marketing
WhatsApp Marketing
Digital Marketing Strategy and Guidance
One-to-One Consultation
Discovery Calls
Strategy Calls
Paid Consultancy
Free Initial Consultancy/Discovery Discussions
Digital Marketing Training
Online Digital Marketing Courses
Online Workshops and Training Sessions
Related digital marketing education, guidance, and online services

All services are primarily delivered online.

SDB Media Pro does not represent that physical/offline service delivery is included unless it is specifically agreed in writing.

2. Business Status

SDB Media Pro is operated by an individual proprietor/service provider with applicable MSME registration.

Nothing on this website should be interpreted as representing SDB Media Pro as a private limited company, LLP, partnership, or other corporate entity unless expressly stated.

3. Website Use

You may use this website for lawful purposes only.

You agree not to:

Use the website for fraudulent, unlawful, or unauthorized purposes.
Attempt to gain unauthorized access to the website or its systems.
Copy, reproduce, modify, distribute, sell, or commercially exploit website content without permission.
Upload malicious software or harmful content.
Misuse inquiry forms, WhatsApp links, email communication, or consultation booking facilities.
Provide false or misleading information.
Impersonate another person or organization.
Interfere with the operation or security of the website.

SDB Media Pro reserves the right to restrict or terminate access where misuse or unlawful activity is identified or reasonably suspected.

4. Website Information

Reasonable efforts are made to keep website information accurate and current.

However, course modules, training schedules, service offerings, tools, platforms, methodologies, availability, trainers, resources, and other information may be updated, modified, replaced, or discontinued when reasonably required.

Website information should therefore be considered general information unless a specific written agreement states otherwise.

5. Course and Training Services

SDB Media Pro provides online digital marketing education and training.

Course content may include topics such as:

Digital Marketing Fundamentals
Social Media Marketing
Performance Marketing
SEO
Email Marketing
WhatsApp Marketing
Lead Generation
Content Marketing
AI and Digital Marketing
Advertising Platforms
Digital Business and Marketing Strategy
Other related digital marketing subjects

Course syllabus, modules, duration, class schedule, teaching format, learning resources, platforms, assignments, projects, and other educational components may be updated when reasonably necessary.

6. Course Enrollment

Course enrollment may require an inquiry, registration, application, payment, or confirmation depending on the particular course.

Submission of an inquiry does not automatically constitute course enrollment.

Enrollment is confirmed only after the required registration/payment/confirmation process has been completed.

Students are responsible for providing correct name, email address, mobile/WhatsApp number, and other required information.

7. Online Delivery

Courses, consultations, strategy discussions, and other services may be delivered through online platforms such as video conferencing platforms, email, WhatsApp, learning platforms, websites, or other digital tools.

The specific platform may vary depending on the service.

The customer/student is responsible for having a suitable device, internet connection, required software, and a suitable environment for participating in online sessions.

SDB Media Pro is not responsible for interruptions caused by the customer's internet connection, device, electricity supply, third-party platforms, or other circumstances outside its reasonable control.

8. Consultancy and Strategy Services

One-to-one consultation, discovery calls, strategy calls, and paid consultancy are provided for professional discussion, guidance, analysis, recommendations, and strategic direction based on information supplied by the client.

Consultancy does not constitute a guarantee of business success, revenue, sales, leads, advertising performance, search rankings, customer acquisition, employment, freelancing income, or any other specific outcome.

The client remains responsible for decisions and implementation following any consultation.

9. Free Consultancy and Discovery Calls

Free discovery or initial consultation calls may be provided for understanding the client's requirements and determining whether a particular service or training program is suitable.

A free call does not create an obligation for SDB Media Pro to provide ongoing free consultancy, implementation, or professional services.

The duration and availability of free calls may be limited.

10. Paid Consultancy

Paid consultancy sessions are provided for the duration and scope communicated at the time of booking.

The client is expected to attend the scheduled session at the confirmed date and time.

A paid consultation does not automatically include implementation, ongoing management, campaign execution, website development, content production, advertising management, or other services unless separately agreed.

11. Digital Marketing Services

Where SDB Media Pro provides digital marketing services, the exact scope of work, deliverables, timelines, responsibilities, fees, and other conditions may be communicated separately through a proposal, quotation, agreement, invoice, email, WhatsApp communication, or other written confirmation.

Only the agreed scope of work will be considered part of the purchased service.

Additional work outside the agreed scope may require separate approval and payment.

12. Third-Party Platforms

Digital marketing services may involve third-party platforms including, but not limited to, Meta, Google, WhatsApp, email service providers, website hosting providers, analytics platforms, advertising platforms, AI tools, payment gateways, and other technology services.

SDB Media Pro does not control third-party platforms.

Changes in algorithms, policies, account restrictions, technical problems, outages, advertising disapprovals, suspension, pricing changes, API changes, or other third-party actions may affect service performance.

HDB Media Pro cannot guarantee uninterrupted operation or availability of any third-party platform.

13. Marketing Results Disclaimer

Digital marketing results depend on various factors, including:

Market conditions
Competition
Advertising budget
Product or service quality
Target audience
Pricing
Website quality
Sales process
Customer response
Campaign implementation
Platform algorithms
Third-party policies
Market demand

Accordingly, SDB Media Pro does not guarantee a specific number of leads, sales, followers, impressions, website visitors, revenue, ROI, search ranking, business growth, employment, freelancing income, or other specific result unless expressly guaranteed in a separate written agreement.

14. Fees and Payments

Applicable fees for courses, consultancy, and services will be communicated through the relevant enrollment, booking, proposal, quotation, invoice, or payment process.

Customers/students are responsible for making payments using the payment method communicated by HDB Media Pro.

Payment confirmation may be required before a course seat, consultancy slot, or service commencement is confirmed.

15. Intellectual Property

Unless otherwise stated, all original content provided through this website or HDB Media Pro services remains the intellectual property of HDB Media Pro or its respective licensors.

This may include:

Website content
Text
Graphics
Designs
Logos
Videos
Presentations
Course materials
PDFs
Templates
Training resources
Original frameworks
Educational content
Marketing materials

You may not copy, reproduce, redistribute, resell, publish, record, upload, modify, or commercially exploit proprietary materials without prior written permission.

16. Course Materials and Recordings

Course materials, recordings, PDFs, templates, presentations, assignments, and other educational resources supplied to students are intended for the enrolled student's personal educational use unless otherwise specified.

Students must not:

Share course recordings publicly.
Resell course materials.
Upload proprietary materials to public platforms.
Distribute course content to non-enrolled persons.
Reproduce or commercially exploit proprietary training materials.

17. Student and Client Responsibilities

Customers and students are responsible for:

Providing accurate information.
Attending scheduled online sessions.
Maintaining suitable internet access and equipment.
Following applicable platform rules.
Completing required assignments or activities where applicable.
Providing necessary information required to perform the service.
Using supplied materials lawfully and responsibly.

Failure by a student/client to provide required information or participate appropriately may affect service delivery.

18. Personal Information and Communication

SDB Media Pro may receive information submitted through website forms, email, WhatsApp, telephone, consultation booking forms, course registration forms, or other communication channels.

Information may include:

Name
Email address
Mobile number
WhatsApp number
Location
Course/service interest
Inquiry details
Communication details

Such information will be handled according to the HDB Media Pro Privacy Policy and applicable Indian law.

19. External Links

The website may contain links to third-party websites, platforms, applications, or resources.

HDB Media Pro does not control and is not responsible for the content, availability, security, policies, or practices of third-party websites.

Users should review the applicable third-party terms and privacy policies before using those services.

20. Limitation of Liability

To the maximum extent permitted by applicable law, SDB Media Pro shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website, online services, training programs, consultancy, third-party platforms, or information provided through the website.

Nothing in these Terms & Conditions excludes or restricts any liability, statutory right, or consumer remedy that cannot legally be excluded under applicable law.

21. Cancellation and Refunds

Cancellation and refund requests are governed by the separate Refund & Cancellation Policy published on this website.

Customers and students are advised to review the Refund & Cancellation Policy before making a payment.

22. Suspension or Termination

SDB Media Pro may suspend or terminate access to a service, course, consultation, or website facility where reasonably necessary due to:

Misuse
Fraudulent activity
Abusive conduct
Violation of these Terms
Unauthorized sharing of proprietary content
Non-payment
Security concerns
Legal requirements

Any action will remain subject to applicable law and contractual obligations.

23. Changes to Terms

SDB Media Pro may update these Terms & Conditions from time to time.

The latest version will be published on this website with the applicable effective date.

Continued use of the website after publication of an updated version constitutes acceptance of the updated Terms, subject to applicable law.

24. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable law and the jurisdiction of competent consumer authorities/courts, disputes relating to HDB Media Pro's services shall be subject to the appropriate courts and authorities having jurisdiction in Kolkata, West Bengal, India.

25. Contact Information

SDB Media Pro
Individual / MSME-Registered Online Service Provider
Kolkata, West Bengal, India

Phone / WhatsApp: +91 8902174558
Email: info.sdbmediapro.agency@gmail.com

Customers, clients, and students may contact SDB Media Pro by email, phone, or WhatsApp regarding services, courses, consultations, payments, support, or other inquiries.